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Delivery and Returns

Delivery
Please allow 7-28 days for delivery.

Generally all items are held in stock, however in peak periods there may be a short delay whilst additional stocks are in transit. We apologise for any inconvenience this may cause, and will do everything possible to get your order to you as soon as possible.

Whilst every effort has been made to portray items accurately, slight variations may occur.

If an item you have selected is out of stock, we will contact you to let you know.

Orders are despatched via quality, insured carriers.

UK orders are usually despatched via recorded delivery service, with normal delivery within 7 days (please allow up to 28 days though). We ship worldwide. International orders are usually sent via airmail (not surface) and are delivered within 28 days.


Post and Packing
Item prices exclude P&P (postage and packaging) charges, which the buyer must pay. P&P charges for orders are quoted during the checkout process, prior to submission of credit card details, and are based on weight and quantity. This enables us to calculate the exact shipping cost unique to your order, so you are not overcharged.

In certain circumstances, dependant on delivery address, additional charges may be due. If this is the case, we will contact you with details so that you have the option to continue with the order or cancel. If you opt to cancel, any payment made will be refunded to the credit/debit card from which payment was made.

You may cancel at any stage during the checkout process.


Returns
Please notify us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone us on 07506 448256 if you need to return items. It is, of course, the responsibility of the customer to ensure that all returned items are appropriately packaged, as we cannot be held responsible for goods damaged in return transit.


No-fault Returns
Consumer Protection (Distance Selling) Regulations allow consumers 7 working days to cancel an order. Please write to us within 7 working days advising us of this via email This email address is being protected from spambots. You need JavaScript enabled to view it. or letter, quoting your order number or reference and return the goods no longer required or mistakenly ordered. Goods may be returned (for any reason) for a full refund (on goods only) up to 7 days after receipt of the order. We can only accept goods back that are complete, unused and in 'as new' condition. Goods must be returned in the original box, complete with packing and accessories (if applicable) at the customer's expense. A refund for the goods will only be made to the card on which the order was taken. For your own peace of mind we recommend using a form of delivery that requires a signature.


Faulty Goods
The Pigeon Shooter will replace faulty goods with an identical replacement item or your money will be refunded if the item is no longer available. We reserve the right to repair or replace mechanised products at our discretion after 14 days. Faulty items must be returned to us in their original, undamaged packaging within 14 days of receipt. All returned items must be securely packaged and a certificate of posting must be obtained from the Post Office.


Returns Address
   The Pigeon Shooter
   6 Main Street
   Gowdall
   East Yorkshire
   DN14 0AE
   United Kingdom

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